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Late Arrival and No Show Policy

Students needing to cancel or reschedule an appointment should do so by speaking directly with an Advising Center staff member by phone (512.245.3050) or in person (ED 2143) as far in advance as possible so that we can make our best effort to utilize that appointment time by offering it to another student.

Students who fail to give enough advance notice and do not attend their appointment OR arrive to check in more than ten minutes* after the scheduled appointment time will have their appointment recorded as a No-Show.
Students with three No-Shows may forfeit the right to schedule appointments in the future. 

* In cases where the scheduled appointment is an hour long, a grace period of 20 minutes will be permitted.

Why is this a policy?

The College of Education Advising Center currently serves over 4,000 Undergraduate students.
Our intention is ensuring that we maximize our ability to see students in a limited number of available advising appointment times. 

Students that call or come to the Advising Center to cancel or reschedule an appointment at least 24 hours in advance do not receive any kind of consequence for doing so. 

We understand that circumstances can change unexpectedly, which is why our policy allows for three (3) unattended appointments without notice. A student that has scheduled three (3) appointments and failed to attend or provide sufficient advance notice of the need to cancel all three appointments, however, has demonstrated a pattern that is resulting in wasted University and Advising Center resources.